We also have a premium layer of services that expand and enhance the base feature set and address the needs of those who operate under social media policies, codes of conduct or regulatory organizations. We are also adding in Facebook and LinkedIn archiving. Below you can see a snapshot of the archive and tools.
Finally - we are currently developing an enterprise dashboard that will include fantastic "behind the firewall" features to enable more organizations to leverage the value of social media while providing structure that meets with organizational standards. This will benefit not only compliance and legal departments, but also business development, marketing and more. With supervisory tools as well as analysis and metrics on the archives.I certainly cannot take all the credit as it has been a trio team - and as we come out of public beta we will also be launching many details about the people and mission of this venture. By all means - stop by the site and take a look - and remember - Twitter archiving is free ongoing both during the beta and afterward! Thanks for reading Wealth Management Technology Musings and be sure to stop back by!
I have been searching for a reliable PST conversion tool for some time. Apparently until last week I was looking in the wrong places! Emailchemy certainly has resolved that issue. This handy application can handle a vast number of mailbox formats across Macs, Windows and Linux/Unix. It can write to 7 formats that support dozens of email clients across the aforementioned platforms.
In my case I took a 450 MB Outlook archive PST file spanning 24 months and used Emailchemy to import the messages and mailbox hierarchy into Mail.app on a Mac running Snow Leopard. Processed 3500 messages in less than 30 seconds. There are a number of options including handling attachments.
For $30 - this was not a difficult decision considering I now have this critical history of email integrated into Mail.app and my backup workflow. There are options for household and business use - though the Emailchemy site does not provide pricing for email migrations. Contact the provider for more information and pricing for your needs.
An interesting option for those looking to simply preserve messaging but not integrate into an email client - there is a conversion to CSV file option.
These are common ground most all wealth management practices have to deal with. As the current state of hosted technology matures (better performance, function and security) we also get the benefit of lower cost of entry to build out these services.
Thus - if we start with a portal technology like
Examples could be:
A common thread between these tools is they all support single sign on and web services integration. In this example - these specific tools are already integrating with one another. Buy this package of tools - and you have a wealth management suite to connect your portal to. If you use a third-party portal like Advisor Products - you have saved yourself additional effort - as Andrew Gluck's firm already integrates with these products as well. You have outsourced and purchased a wealth management platform that can be branded to your practice with professional client deliverables ready made.
A second example takes into consideration hybrid outfits that have a strong insurance component.
This package of tools preserves the spirit of the integrated suite but also captures the modern insurance workflow. Again, these tools integrate with one another and support a single sign on platform environment.
While assembling these products involves conversions, training and implementation - the cost of entry has gone down dramatically as these vendors have matured and enhanced the flexibility and feature sets they offer. It is a good time to invest in initiatives that provide efficiency and productivity gains in a relatively short time window - as well as adding competitive edge and client retention to your practice.
Being in the wealth management business makes forging a mobile strategy a bit more complex due to the nature of the data we handle. Primarily this is our client information, which includes highly confidential information.
Not that any business does not focus on security, however, not every business has the layers of federal and state regulation. This can impact the type of equipment and applications chosen for mobile access and efficiency. The good news is this is accomplished every day with some protections and common sense. Some tips in this area:
The key components necessary to remain effective on the road are related to your client relationships and their accounts.
The straightforward layer is ensuring your mobile tools include your contact data and your calendar. A vast universe of public and proprietary sync tools exist to connect your smart phone to your desktop and web-based applications - be they Google Apps, Salesforce or vertical tools like Redtail CRM, Ebix CRM or Junxure (check with vendors for costs to add mobile support). This establishes the baseline of activity, contact and task information you need at your fingertips online and offline.
If you have selected a CRM solution that tracks or integrates your client accounts - the luxury here is you have the first two steps covered with one sync process. If not - you can consider CRM alternatives (not an easy task to undertake unless you are currently unsatisfied with your CRM) or look at other sources to sync or acquire online access through. These can be your custodian and/or aggregation and reporting platforms. A caveat here - if you using online access from the smart phone - take a critical look at the security details around accessing this data over your cellular connection.
The final level of broadening your mobile efficiency is leveraging tools friendly to your smart phone to automate capturing some or all of your note-taking and communications while on the run. Look at tools like:
This graph is an example window of time tracking use by time on applications in categories such as Internet, Office, Utilities, Multimedia, etc.
One of the more challenging issues with all of our emerging technology is staying in sync. If you are walking around with a Blackberry or iPhone, have a laptop for travel and perhaps a desktop PC in your home office - how do you keep them all up to date?
There are numerous ways to tackle this, and unfortunately, no single definitive answer. However, there is hope as we will review a couple of approaches with the technology tools often discussed on this site (and include Mac users as well!).
I am a cross-platform creature, thus I have both Mac and Windows machines (in addition to running Windows virtually on the Mac). Hands down Windows 7 is number one on that list as it is a redemption for Vista and a nice upgrade and motivation to leave XP behind.
I think the improved driver handling, system tray and other tweaks help it run more efficiently in addition to the "under the hood" work that was done on the system.
These tools are some simple and free or very low cost solutions that round out somewhat standard apps I have installed (Microsoft Office 2007, Adobe Acrobat Pro, etc.).